Terms & Conditions

Last Updated: 24 Feb 2026

Welcome to HD Documents. These Terms & Conditions govern your access to and use of our website and services. By accessing or using our services, you agree to be bound by these terms.

1. Acceptance of Terms

By submitting any application, document, or payment on this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

2. Nature of Services

HD Documents acts as a facilitation and documentation service provider. We assist users in preparing and submitting applications for various government and non-government services.

  • We do not guarantee approval of any application
  • Final approval depends on government authorities
  • Processing time may vary
3. User Responsibilities

Users are responsible for:

  • Providing correct and valid information
  • Uploading clear and genuine documents
  • Ensuring documents belong to them or authorized persons
  • Checking preview details before final submission
Important: HD Documents is not responsible for rejection due to incorrect or false information provided by the user.
4. Payments & Charges

All service charges are clearly displayed before payment.

  • Payments are non-refundable once service processing begins
  • Payment does not guarantee approval
  • Government fees (if any) are separate
5. Cancellation & Refund Policy

Once an application is submitted and documents are processed, cancellation or refund requests may not be accepted.

6. Account & Security

Users are responsible for maintaining the confidentiality of their login credentials.

  • Do not share OTPs or passwords
  • Report suspicious activity immediately
7. Data & Document Security

We use secure systems to store user data and documents. Temporary preview documents are deleted automatically after submission.

8. Limitation of Liability

HD Documents shall not be liable for:

  • Government delays or rejections
  • Incorrect user-submitted data
  • Technical issues beyond our control
  • Third-party service failures
9. Service Modifications

We reserve the right to modify, suspend, or discontinue any service without prior notice.

10. Legal Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

11. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our services implies acceptance of updated terms.

12. Contact Information

If you have any questions regarding these Terms & Conditions:

  • Email: support@hddocuments.com
  • Phone: +91-XXXXXXXXXX

By using this website, you agree to comply with all Terms & Conditions.